VisionWeb Customer Service

VisionWeb's excellent Customer Service is critical to supporting your business. We are committed to providing a professional and friendly team available to support you and your staff.


To inquire about your account, how to register, site navigation, feedback on our site, and/or technical questions, please contact us at:

  • Phone: 1-800-874-6601 Monday through Friday 7:00am-6:00pm (CT)*
    *Feel free to leave a message on our after hours recording if you should call before 7:00am or after 6:00pm Central Time.

For inquiries about online claims processing with VisionWeb Enhanced, or for technical support on your VisionWeb Enhanced account, please contact us at:

  • Phone: 1-800-590-0873 Monday through Friday 8:00am – 6:00 pm (CT)*
    *Feel free to leave a message on our after hours recording if you should call before 8:00am or after 6:00pm Central Time.

To learn more about utilizing VisionWeb’s ordering services within your practice management system, please visit our Technology Partners section. Navigate to the Practice Management System Partners page to learn about our current integrations. On this page, you can access contact information for support and links to FAQs.


VisionWeb Frequently Asked Questions and Help Getting Started
VisionWeb QuickTips Collection
VisionWeb Product Tours