Spectacle Lens Redo Orders | Enter Redo Order Information

Supplier Invoice – Enter in the supplier invoice number from the job to be redone in the “Supplier Invoice” field. Redo Type – When placing an order for redo, you will be able to select a reason for this redo in the “Redo Type” field. These reasons could include a lab error, a doctor error, a warranty, and a patient non-adapt. Reasons for Redo – Depending on the “Redo Type” that you selected, you will need to select a corresponding reason in the “Reason for Redo” field. If you selected “Lab” or “Warranty” as “Redo Type”, you will NOT be able to make changes to the Rx and will need to submit the order to the lab, as is, by clicking the “Send Order Now” button. If you selected “Doctor” or “Non-Adapt” as “Redo Type”, you can edit the Rx before resending the order to be re-done. Select Which Eye(s) To Redo – Select which eye(s) to redo by clicking the radio button next to each eye choice. You can select to redo “Both Eyes”, “Left Eye” only, or “Right Eye” only.